Asha Wallace-Borland on case management, vulnerability, and helping clients outgrow therapy.
At its core, case management isn’t just about resource allocation or administrative tracking, it is the continuous art of holding space for someone when their world feels entirely unmanageable. Join me in walking through the journey of Asha Wallace-Borland: a therapist, case manager, and advocate committed to one goal: to have her clients fire her.
Raised in Bolingbrook, Illinois, Asha was the student who “never left the athletic trainers alone.”
Her persistent presence ultimately inspired her school to pilot its first athletic trainer assistant program. This passion led her to pursue athletic training professionally, landing her first role at The Ohio State University in 2019.
However, as she listened to athletes’ stories, she noticed a pattern:a healthy body is not without a healthy mind. Asha shifted her path toward mental health, earning two master’s degrees from Mizzou and Otterbein in Health Administration and Counseling Psychology.
When her husband’s career prompted a move, Asha adapted swiftly. After earning her therapy license in Missouri, she relocated to Wisconsin to become a case manager with Dane County Comprehensive Community Services while maintaining virtual therapy sessions with her Missouri clients.
Serving low-income individuals aged 16 to 68 on a Medicaid budget, Asha relies on creativity to coordinate interdisciplinary networks of doctors, peer support specialists, and skill developers – all to establish long-term stability. For Asha, the work extends far beyond logistics:
“I’m allowed to meet people where they are. A person’s home is where they are most vulnerable, and I’m able to not only connect the dots , but build true connectedness in the process.”
Currently pursuing her Wisconsin therapy license to offer in-person sessions, Asha continues to advocate for her community. Her ultimate goal for every client remains remarkably simple: to build their confidence and self-worth so fully that they eventually fire her.
